Terms & Condition
Last Updated: 19/8/24
Welcome to Uju Beauty! Please read these Terms & Conditions carefully before using our website or placing an order. By accessing our website or purchasing our products, you agree to be bound by these terms.
General Information
Uju Beauty operates as a purchasing agent for high-quality Korean skincare products. All products listed on our website are sourced directly from Korea.
Acceptance of Terms
By placing an order with Uju Beauty, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
Product Descriptions
We strive to provide accurate descriptions of all products on our website. However, we do not warrant that product descriptions or other content are completely accurate, complete, reliable, or error-free. If a product offered by Uju Beauty is not as described, your sole remedy is to return it in unused condition as outlined in our Return Policy.
Non-Cancellation Policy
- Due to the nature of our purchasing agent service, all orders are final once placed.
- Customers are not permitted to cancel orders after placement, except in cases where Uju Beauty is unable to fulfill the order due to product unavailability.
Shipping and Delivery
Uju Beauty is not responsible for delays or issues caused by shipping carriers or customs processing. However, we will provide tracking information and support to ensure smooth delivery.
Return and Refund Policy
As orders are sourced and shipped directly from 61, Jalan Argyll, Georgetown, 10500, Pulau Pinang, we do not accept returns or provide refunds unless the product is defective or damaged upon arrival.
If you receive a defective or damaged product, please contact us within 7 days of receiving the item, along with photographic evidence. We will work with you to resolve the issue.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts of Malaysia.
Amendments
Uju Beauty reserves the right to amend these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.